Consulting, platform selection & technology pairing with development & integration orchestrated.
Contact center, unified communications, omnichannel, workforce management, and customer feedback all come together
CX technology needs to be connected to platforms that are often underdeveloped; Salesforce, ServiceNOW, Zendesk
Pulling together technology platforms & people resources woven into well defined frameworks to get and keep customers
Accelerate acquisition, amplify engagement, and convert where it counts. Get more Customers with an optimized experience.
Keeping customers means meeting them where they are. Help your customers adopt & advocate for them to retain their business.
Optimizing your business means doing more, pairing down, and minimizing cash burn. Cutting costs is easy, getting better is hard.
the composition or arrangement of digital platforms, development, integrations, and processes used in a company’s technology stack.
It is the result of a concerted effort to bring about positive change to organizations that are leveraging digital platforms to get and keep customers.
We’ll help you optimize your digital experience to get customers and keep them.
“Our staff really appreciates many of the cloud communications features they now have for the first time thanks to Acuerdo, like the ability to send and receive faxes digitally using their business phone numbers and receiving transcripts of their voicemails.”
Kirk Lee
IT Consulting Partner
Thompson Law
Basile Senesi
VP of Sales & Operations
Fundbox
Jason Jackson
Director of IT
American Glass Distributors